At My Realtor Kenya (myrealtor.co.ke), we respect your privacy and are committed to providing you with control over your personal data. If you wish to terminate your account and delete your data, we are here to assist you.
Account Termination and Data Deletion
If you would like to permanently delete your account and all associated data from our platform, please follow the steps below:
Contact Us: Send an email to our support team at info@myrealtor.co.ke with the subject line “Account Termination Request”. In the email, please include the following information:
Your full name
The email address associated with your account
A brief statement requesting the deletion of your account and data
Processing Your Request: Upon receiving your request, we will begin processing it. Please allow us 3 business days to complete the deletion process. During this period, your account will be deactivated, and you will no longer have access to the Services.
Confirmation: Once your account and data have been successfully deleted, you will receive a confirmation email from us.
Important Considerations
Irreversible Action: Please note that account deletion is irreversible. Once your data has been deleted, it cannot be recovered.
Legal Obligations: In some cases, we may be required to retain certain data for legal, regulatory, or compliance reasons. If this applies, we will inform you and explain the nature of the data that must be retained.
Need Help?
If you have any questions or need assistance with the data deletion process, feel free to contact our support team at info@myrealtor.co.ke . We are here to help you every step of the way.
Thank you for choosing My Realtor Kenya.
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