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— FAQs

Frequently Asked Questions

What is MY REALTOR?

MY REALTOR is an online platform designed to connect property owners, realtors, and seekers in Kenya. We offer property listings for residential spaces, commercial spaces, shared houses, and getaways. Our goal is to make property searching, renting, selling, and sharing easier and more accessible.

Property owners or realtors create listings for their spaces by providing essential details, photos, and prices. Once submitted, the listings are vetted and approved before appearing on the site. Property seekers can browse these listings, filter by their needs, and directly contact the listing owners or agents.

Creating a basic property listing on MY REALTOR is free. However, we also offer premium packages that provide benefits like featuring your listing at the top of search results and promoting it on social media.

    • Property seekers: Browse the website and filter listings by your preferences.
    • Property owners/realtors: Register, create your listing, and submit it for approval.

We take data privacy seriously. Your information is used only to connect you with property owners or seekers, and it is stored securely in compliance with our privacy policy.

You can contact us via email, phone or WhatsApp for any assistance, questions, or support regarding your listings or property searches.

See the Contact Team page to get to know how else you can reach us or get supported.

What properties can I list on MY REALTOR?

You can list a wide range of properties, including:

    • Residential spaces (apartments, houses, and shared housing)
    • Commercial spaces (offices, shops, and warehouses)
    • Getaways (hotels, motels, lodges, and more)

Getaways are accommodations such as hotels, lodges, or vacation rentals listed for travelers, vacationers, or business travelers. These properties cater to short-term stays and are categorized for easy browsing.

Make sure to provide accurate details and clear images of your property. Only available properties should be listed. If a property is no longer available, update its status or remove the listing.

Yes, MY REALTOR supports shared housing listings. You can list co-living spaces or house-sharing opportunities, including furnished or unfurnished rooms for rent.

We offer three premium packages that enhance your listing’s visibility:

    • Standard Package: Feature your property at the top of search results.
    • Enhanced Package: Includes social media promotions of your listing.
    • Premium Plus Package: Combines top search placement and extensive social media marketing for maximum visibility.
Can I contact property owners or agents directly?

Yes, MY REALTOR provides contact information for property owners, agents, or landlords in the listing. You can reach out directly to arrange viewings or negotiations.

Listing unavailable properties violates our terms of service. If a property is unavailable, it must be updated or removed. Failure to comply may result in the termination of your account or deletion of your listings.

If you can’t find the property you’re looking for, you can fill out our “Property Search Form” on the website. Our team will assist you by finding options that match your requirements.

If your property is no longer available or you need to make changes to your listing, contact us via email or phone, and we’ll assist you in updating or removing it.

MY REALTOR simplifies the property search and listing process, connecting users with a wide range of options. Our platform increases the visibility of listings, offers a seamless user experience, and ensures reliable connections between property owners and seekers.

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